Privacy
Your business information, handled with care.
A plain-English summary of how Ivora handles information during the controlled pilot.
The full pilot Privacy Notice is a draft pending UK legal review. Approved information must be provided before real business information is accepted into the pilot.
What we use
- Account details from sign-in, such as your name, email address and role, to control who can access each business.
- The business information, goals and evidence details you choose to enter, so Ivora can build your plan and explain its reasoning.
- A small amount of technical and security information to keep the service running and fix problems. Information you submit, including contact messages and assistant questions, may be processed to provide those features.
Who can see it
- People you authorise within your own business, according to their role.
- Exceptional support access must be specially approved, is time-limited, and is recorded.
AI and suppliers
Structured rules evaluate options. The assistant can explain them and cannot independently save business facts or act for you. Hosting and sign-in providers process information needed to run the service. Supplier and processing details belong in the approved notice.
Your choices
- You can stop taking part at any time.
- You can ask for a copy of your business information, or for it to be deleted, by contacting us.
- You can complain to us, or to the Information Commissioner’s Office (ICO).